Refund policy
RETURN AND REFUND POLICY
You may request a return within 30 calendar days after receiving your item.
Return eligibility
For change-of-mind returns, items must be unworn, unused, and returned with their original packaging and any included accessories. Proof of purchase is required.
How to request a return
Email CS@jylfzs.com with your order number, the item you wish to return, and the reason for your request. Please contact us for return instructions before sending any merchandise.
Return shipping
Customers are responsible for return shipping costs for change-of-mind returns, including a preference for a different size or color.
If we sent the wrong item or your item arrived damaged, JYLfzs will cover the necessary return shipping costs. Please contact us with your order details and photos of the issue, if available.
Refunds
After receiving and inspecting your return, we will notify you of the refund decision. Approved refunds will be issued to the original payment method.
Refund processing time: [INSERT YOUR ACTUAL PROCESSING TIME].
Original outbound shipping charges for change-of-mind returns: [STATE WHETHER THESE CHARGES ARE REFUNDABLE].
Cancellations
Contact us as soon as possible to request an order cancellation. We will review the request based on the order's fulfillment status.
This policy does not limit any consumer rights that cannot lawfully be excluded.
Contact
Email: CS@jylfzs.com